Privacy Policy

This policy explains what Aurelune keeps when you browse, save a piece, or place an order, and how you can clear it.

Aurelune is a silver jewellery house operated by AURELUNE LLP. Questions about your information can be sent to hello@aurelune.com.

We only collect what you choose to give us, or what the shop needs in order to work on your device:

• Name, email, mobile number, and password if you create an account.
• Delivery address, city, and PIN code at checkout.
• Pieces in your cart or wishlist, gift notes, and coupon codes.
• Order details, including what you bought and the reason if you request a return.
• A UPI ID, if you choose UPI. If you choose a card, we keep only the last four digits with the order.
• Your email if you join the Aurelune circle from the newsletter form.

Account, cart, wishlist, addresses, orders, returns, and checkout drafts are stored in this browser on this device. They are not sent to a bank, a payment company, or a warehouse from these pages. A full card number is not stored. Clearing this site’s data in your browser removes what was saved here.

• To show your cart, wishlist, orders, and saved addresses.
• To confirm an order number and a delivery address you entered.
• To record a return request against an order on this device.
• To reply if you write to us.

We do not sell your information. We do not use it for advertising profiles.

Information stays in this browser until you remove it, sign out and delete the saved account on this device, or clear the site data. Write to us if you want a copy of a message you sent, or if you want us to stop using an email you gave us.

• You can browse without an account.
• You can sign out from your profile. That ends the session on this device. The account record remains in this browser until the site data is cleared.
• You do not have to join the newsletter to place an order.

Write to the Grievance Officer at hello@aurelune.com with the subject “Privacy grievance”. Include your name, the email you used, and what you want corrected or removed. We aim to acknowledge a grievance within 2 business days.

If this policy changes, the date at the top of the page will change with it. The version on this page is the one that applies.