Aurelune
Shipping & Delivery
Where we deliver
Every Aurelune order is packed to be gifted and delivered across India with no delivery charge.
We deliver to postal addresses in India. At checkout, enter a full street address, city, and PIN code. We cannot leave a piece without an address you have confirmed.
Time
- Metro cities are usually delivered in 4–7 business days after the order is confirmed.
- Other cities and towns in India usually take 7–12 business days.
- Sundays and public holidays are not counted as business days.
A delay at the courier, a remote PIN code, or weather can add time. We will use the mobile number on the order if a courier needs to reach you.
Charges
Delivery is free on every order. There is no minimum spend and no cash-on-delivery fee on this website.
Packing
Pieces are sent in a pouch, ready to gift. You can add a gift note in the cart before checkout. The note is saved with the order on this device.
Tracking and a missing parcel
Your order number is shown on the thank-you page and under Orders in this browser. That list is the record of what you placed here.
If the stated window has passed, write to hello@aurelune.com with your order number. If a parcel is returned to us because the address or phone number was incomplete, we will write to you before sending it again.
For a shorter note before you buy, see shipping notes.